Oak Ridge National Laboratories is mainly an Office of Science lab and as such, research and collaboration are key to the lab’s success. They had integrated Skype into their environment when it was still Lync, so naturally, end users had utilized it heavily throughout the years. It was then natural to move towards Microsoft Teams when it became available given its additional features, but many challenges stood in their way. While Skype for Business is easy to use because of its simplicity, Teams picks up the slack (no pun intended) from what Skype was missing. Learn how ORNL navigated the many challenges of transforming their team collaboration and created a new model for accomplishing their mission.