Session

Technical Enshittification: Why Everything in IT is Horrible Right Now and How to Fix It

Ever feel like everything in IT is going downhill? Services are bloated, slow, and buggy, and even the simplest apps need ridiculous hardware to run. It's not just you noticing this. Bugs are everywhere, support teams are clueless, nothing works as advertised, and don't even get me started on IoT protocols and the whole Cloud Native scene. And remember when half the world's air traffic got grounded because of a null pointer exception that slipped into production untested?

To top it off, innovation seems to have hit a standstill (except maybe in AI). There's nothing noticeably new in the last ten versions of Android and iOS or the last hundred updates of Chrome and Firefox. Google spent months hyping a new login screen that was basically just rearranged. Can you name one exciting new feature in any software over five years old? (And no, slapping a ChatGPT bot onto it doesn't count.) When Facebook used to "move fast and break things," at least they were moving forward. What's their excuse now?

So, what's causing this technical decline, which we're calling "Technical Enshittification" (borrowing from Cory Doctorow's broader social and economic term)?

While fixing the Googles, Apples, and Metas of the world might be out of reach, there's plenty you can do to prevent this downward spiral in your own projects and companies.

This talk covers practical strategies to tackle and avoid this mess, focusing on AI, user-centered design, solid testing, and developer productivity. Real-world examples show how AI-powered developer tools can keep IT services efficient, innovative, and user-friendly.

Learn how to turn things around and ensure long-term success in today's digital world.

Baruch Sadogursky

Principal Developer Productivity Engineering Advocate, Gradle

Nashville, Tennessee, United States

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