“Excellent communication skills” shows up repeatedly as a job requirement, and in the age of remote work, all our conversations involve digital communications. So… are you really excellent at using email, chat, and video conferencing applications? Or do you often get confused responses, or no responses at all?

In this session, we focus on these modern methods of communication, when to use each type (hint: they’re not interchangeable), and most of all, how to deliver your messages for more effective interactions. You’ll leave with a stronger understanding of how to use these tools to communicate truly excellently.