Effective communication is crucial for building a productive and positive work environment. Whether your team is co-located or remote-first, creating a culture that fosters inclusivity, trust, and collaboration requires actionable, repeatable techniques.

In this session, we'll explore strategies that transform workplace communication, grounded in empathy, clarity, and trust—three pillars that drive organizational success. Drawing on real-world examples from Open Strategy Partners—how we've succeeded and learned from our failures—we'll demonstrate how these approaches help teams thrive by strengthening internal relationships, improving client interactions, and enhancing overall productivity.

You’ll learn how we've applied practical techniques like the “Positivity Pass,” proactive feedback, and non-violent communication to build a culture that encourages psychological safety and open dialogue. From fostering gratitude to handling conflict constructively, we'll show you how to implement these tools to support sustainable, long-term success.

Learning Objectives:

Implement communication techniques to foster inclusivity, trust, and collaboration in both remote and in-person teams.

Use empathy and clarity to create a psychologically safe space for your team, driving better interactions and outcomes.

Navigate communication challenges ethically and constructively, building a culture of trust and mutual respect.