Communicating in a way so that people understand what you mean, but you don’t come across as rude or insensitive. This can be especially difficult when there’s a cultural difference, but also based on people’s personality. We’ll also cover why some people come across as aggressor or victim, where in neither case they are generally liked by others. Or why people help others at the cost of themselves.
In this session multiple conversational techniques are covered that can help you recognize this behavior, protect yourself when needed and help others communicate in a way that doesn’t piss people off.