Session

Docs or It Didn't Happen: Building a Culture of Documentation Without Killing the Vibe

Documentation is like backup power. No one thinks about it until something goes wrong. And most devs would rather debug a memory leak at 2 a.m. than write documentation. But what if you created an environment where developers saw the value in and benefitted from creating documentation?

A senior technical writer with 8 years in software development and cybersecurity shares real-world examples and best practices that enables developers to understand and harness the benefits of knowledge retention to add value to their careers, their teams, and their organizations.

Sections:
1. Assessing your current documentation practices
2. Communicating the value without sounding like Charlie Brown's teacher - the "storytelling" paradigm shift
3. Setting your team up for success - tools, automation, workflows
4. Setting clear expectations and providing the training & resources
4. Gamefying documentation
5. Incentivizing documentation without any costs
6. Addressing resistance
7. Monitoring and improving

Jennifer Miller

Technical Writing & Editing | Cybersecurity & Software Development | Knowledge Management | Documentation Evangelist | Educator - Trainer | Forever a Librarian | Mentor for Early Career Women in Tech

Dallas, Texas, United States

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