Implementations are hard. Technical skills are critical. But resistance, fear and emotions are often the lead cause of failed or low margin projects. Come learn new strategies that help.
Are you or your team effectively upselling during the project implementation phase? Are your Business Central implementations achieving the high customer satisfaction you envisioned? Are you effectively aligning product functionality and features with your customer’s business needs and priorities? Struggling to navigating interpersonal dynamics, or manage conflicts? The key might lie in understanding the human dynamics at the heart of every project.
In this session, you’ll discover how neuroscience-based techniques empower consultants to build
trust, foster emotional connections, and manage customer expectations more effectively. Learn
strategies to unlock trust, overcome objections, and align on business outcomes that accelerate
timelines and boost both customer loyalty and revenue.
Walk away with practical approaches to transform every customer interaction into a relationship building opportunity and every project into a growth driver. Don’t just implement—empower your team to deliver value beyond the software and create lasting partnership