Joe Ziadeh

Once Upon a Time: A Tale of Conflict and the Path to Harmony

Once upon a time there lived a brave developer, a wise facilitator, and a terrifying overlord (aka manager). How can we help our heroes overcome their dastardly foe? Come attend this session to find out!

In this interactive session we will explore various conflict resolution topics including: how our perspective creates conflict, the drama triangle (hero, victim, and villain), how we escalate conflict, and how we can ultimately resolve conflicts positively. The attendees will live happily ever after with a set of tools they can apply immediately in their own stories...


Joe Ziadeh

Director of Process Definition and Measurement @ Express Scripts

Joe Ziadeh is an Agile nerd who speaks regularly at conferences, user groups, and universities around the country. Most recently he spoke at Agile 2018, Agile 2017, Lean Agile KC 2017, KC PDD 2017, Agile Midwest 2018 & 2017 (also Co-Chair for the conference), St. Louis Agile LINC, Agile 2016, Lean Agile KC 2016, Agile Midwest 2016 (Co-Chair), St. Louis Agile Open Space 2016, is a Certified Training from the BACK of the Room instructor, and was an Instructor of Agile Courses at Washington University in St. Louis. Joe is also the Director of Process Definition and Measurement in the Agile Transformation Office at Express Scripts, as well as a Training Badass for Balanced Agility.

Joe's full speaker profile