Software delivery is a function of your organizational system. Frequently, we see a challenge and react with the best intentions. Sometimes, we are lucky and it works. Frequently, we get unintended consequences. Systems gonna system.

In this hands-on workshop, attendees will learn how to see the signals all around them, telling them what is happening in the system. From there, they will learn how model systems and look for levers as means of introducing intentional, impactful shifts in an organization.

The workshop will cover:
- Identifying signals - qualitative and quantitative
- Systems Diagramming (Nouns, Verbs, Reinforcing, Balancing Loops)
- Identify levers
- Value Demand / Failure Demand
- Understanding and modeling context
- Applying context to u-curves to understand the best available options (and they very bad possibilities)
- Creating Shewhart charts to understand natural occurring variability
- How to avoid 'tampering' with the system

This workshop is designed for anyone that is interested in helping teams and organizations be more effective and worry less about 'the process'. This can be from the team level up to the executive level. Examples will be given throughout applying concepts to different levels of the organization.