Session

Leading When You’re Not the Expert: Context Before Control in Cross-Cultural Work

Effective cross-cultural leadership is not about memorizing norms or treating culture like a checklist. In complex, global environments, leaders rarely know everything—and the real risk comes from not recognizing when they’ve missed context.

This session is grounded in leadership experience across diverse cultural settings, including teaching kindergarten on the Navajo Nation early in a career, serving as Vice President of a university Black Student Union, managing Latin American and North American teams, and designing international internship programs with global certification pathways. These experiences shaped a leadership approach focused less on cultural “expertise” and more on situational awareness, humility, and recoverability.

Executives will explore how to develop the skills to recognize social cues, respond constructively when missteps occur, and maintain an approachable leadership posture that invites context rather than silence. In business environments where outcomes depend on negotiation, trust, and long-term relationships, strong leadership goes beyond transactional exchanges—it depends on creating conditions where people feel safe to provide insight, correction, and direction before issues escalate.

Target Audience
Boards, C-suite executives, and senior VPs
Leaders managing global, cross-cultural, or cross-functional teams
Executives involved in negotiations, partnerships, or international operations

Session Level
Executive / Advanced
Focused on leadership judgment, negotiation, and trust
No prior cultural or international training required

Preferred Session Duration
45 minutes + 10–15 minutes Q&A
Adaptable to 30 or 60 minutes

Session Format
Executive keynote with lived-experience case examples
Frameworks focused on situational awareness and recoverability

Technical Requirements
Projector or large display (16:9 slides)
Microphone for large rooms
No live demos or interactive technology required

Additional Notes
Emphasizes culture as a leadership skill, not a checklist
Focuses on recognizing misalignment, responding to social cues, and maintaining approachability
Grounded in experience managing LATAM and North American teams, international programs, and early-career leadership roles
Applicable to enterprise, public sector, nonprofit, and global organizations

Joy Curtis

AI Executive | Scaling Agentic AI into Enterprise Impact

Salt Lake City, Utah, United States

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