Customer Data Platform is a hot topic in the world of IT, but what is a CDP and how can it help you

Dynamics 365 Customer Insights is Microsoft’s attempt at a CDP, but here is a secret, you don’t need to have a Dynamics 365 app to use it.

This session will explain the capabilities of Customer Insights, what built-in Artificial Intelligence is provided and how you can use your own Machine Learning models to enrich your data.

This session is focused on the AI that can be used in Customer Insights