Telecom networks serving billions run on cloud-native infrastructure. At Ericsson, our internal application developer platform provides 100+ reusable microservices built on Kubernetes, Helm, Prometheus, OpenTelemetry, Envoy, OPA, Cilium, Argo, etc.

This talk presents Ericsson’s journey toward AI-native platform operations through an agentic release system that turns manual release coordination into a governed path toward autonomous release. The release agent plans, verifies, monitors, recovers, and improves release execution while keeping humans in control at critical decision points.

Agentic AI acts as a reasoning layer above existing DevOps tools. MCP servers connect the agent to Jira, GitLab, Confluence, Gerrit, and Jenkins, while skills handle release-specific tasks.

Attendees will learn how governed agents make release operations AI-native and scale autonomous release potential across 100+ cloud-native services with better speed, consistency, auditability, and resilience.