Session

Dyn365 Sales with Teams voice integration

In this session I will take you to a trip regarding Teams Direct Routing and Dyn365 how it works together.
First you will learn about:
- Licenses for Direct Routing
- How to configure Dyn365 for Teams integration
- Dial in and out to Dyn365 Sales Demo
- How the integrations works
- Click to call DEMO
- Chat in Teams in Dyn365 sales

Kai Stenberg

Capgemini Norge, Managing Consultant, Microsoft MVP M365 and Teams, Podcast owner & blog owner

Oslo, Norway

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