Site Reliability Engineers and platform teams are constantly challenged with analyzing incident data, tracking SLA performance, and extracting actionable insights from logs—tasks that are often manual and time-consuming. This session introduces an AI-powered Ops Chatbot built with Google Gemini API, demonstrating how teams can interact with operational data in natural language. Using sample incident logs and uptime metrics, the chatbot can answer questions like, “Why did Service X fail last week?” or “Which incidents most impacted our SLAs?” Attendees will see a live demo of Gemini summarizing complex operational data into concise, actionable insights. This practical example highlights how AI can reduce toil, accelerate decision-making, and enhance visibility for both technical and non-technical stakeholders, offering a new paradigm for reliability management in modern platform engineering.