Session
Modern CRM Engineering: Patterns, Pipelines, and Protection at Scale
In today's fast-moving digital landscape, organizations demand solutions that are not only low-code and agile—but also enterprise-grade, secure, and scalable. This session explores how to architect robust Microsoft Dynamics 365 and Power Platform applications that meet those demands, drawing from real-world, production-scale implementations.
We’ll begin by unpacking modern plugin design patterns for Dynamics 365 that promote testability, reusability, and clean separation of concerns. You’ll learn how to structure your plugins for long-term maintainability, extensibility, and performance.
Next, we dive into implementing zero-trust security in Power Platform projects using HashiCorp Vault, Azure Key Vault, and DevSecOps principles—ensuring your data and secrets stay protected across environments.
The session also covers how to build scalable CI/CD pipelines with Azure DevOps YAML templates, enabling safe, repeatable deployments for customizations, solutions, plugins, and Power Fx-based components.
Finally, we’ll tackle strategies for processing and automating large data volumes—like handling millions of audit records or high-volume integrations—without degrading platform performance.
Whether you’re a solution architect, DevOps engineer, or platform lead, this session offers an end-to-end blueprint for delivering secure, scalable, and future-proof applications on Microsoft’s business platform.

Karthik Nallani Chakravartula
Sr Software Engineer, farm Credit Bank
Austin, Texas, United States
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