This full day, hands on workshop will prepare you to take your Microsoft Service Adoption Specialist exam and validate your skills driving adoption of cloud services. Using Microsoft Teams as an example service you will learn how to plan, govern and manage the adoption of your services. Design meaningful success metrics, learn strategies and tactics for an agile service implementation, understand onboarding best practices and create your own training portal with Microsoft 365 learning pathways tools.

Bring your laptop and tenant credentials will be provided. Downloadable materials will be provided as take away's. Receive a discount for the certification fee for your online exam. Your instructor, Karuana Gatimu is a 25 year veteran of IT and the author of the Service Adoption Specialist exam.