AI is changing more than the products that use it. As users become accustomed to expressing intent, delegating tasks, iterating conversationally, and expecting systems to interpret what they mean, those behaviours begin to influence what they expect from every digital experience.

This talk explores how these changing expectations challenge some of the UX principles and interface patterns we have relied on for years. Which still hold, which change meaning, and which are being broken by today’s AI patterns? Through real examples, from search boxes and filters to error pages and checkout, we’ll look at how to show users what a system understood, give them the right kind of control, put key information first, and help people who are out of practice recover when things go wrong.