AI is being used in all sorts of workplaces and industries. Agile teams rightfully worry that their roles may be taken over by ChatGPT or other technology. Without a doubt, AI will impact information technology and we must learn to leverage it as a tool. However, AI will never replace teamwork.

At the heart of agile is human interaction. After all, the first value of the Agile Manifesto is “Individuals and interactions over processes and tools”. Agile teams connect with their stakeholders and each other by building rapport, listening with empathy, and remaining present. AI can not develop trust and connection. It does not have consciousness or emotions. At best, all AI can do is simulate emotional intelligence through algorithms and learned patterns.

In this session, we will explore the skills and traits we possess that AI can never replace.