Session

Beyond the Bot: Human Consultancy Skills That AI Can’t Touch

In a world where AI can build apps, write code, and automate workflows faster than ever, what’s left for us humans? Plenty…and it’s the stuff that truly matters!

Join us as we dive into the irreplaceable consultancy skills that set great Power Platform consultants up for success. We’ll explore the art of human connection, active listening, empathy, stakeholder wrangling, and the kind of strategic thinking that no algorithm can replicate.

This isn’t about resisting AI, it’s about embracing what makes us uniquely valuable alongside it.

This session will leave you with:
• A fresh perspective on your role in an AI-augmented world
• Real-world examples of human-first consulting wins
• Practical tips to sharpen your emotional intelligence and client rapport
• A renewed sense of purpose in your career

Expect laughs, lightbulb moments, and maybe a few existential questions - but mostly, expect to walk away inspired and ready to lead with the one thing AI will never have: your humanity.

This is a joint session with Lynsey Winchurch

Kayleigh Duddy

D365 Solution Architect & Team Leader, ANS Group

Plymouth, United Kingdom

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