Undelivered bad news hides risk that in turn produces failed projects. To deliver successful projects, we must build systems where bad news can be shared without causing debilitating fear. In this session, we will argue this fear is artificial and avoidable; it is created when we react poorly to bad news.

Participants will learn about building a culture that replaces fear with an attitude of stewardship and trust. Participants will also gain strategies to combat artificial fear allowing the discovery of hidden risks in their projects.