Session
Essential tools to manage difficult staff, customers, and situations
We have all had meeting that were more destructive than productive. In this session we will cover essential tools that will help you to identify, diffuse and manage disruptive individuals. We will cover meeting protocols, roles and how to drive constructive debate to better both your internal and client interactions.
Keith Fileccia
Mendelson Consulting - COO
Tucson, Arizona, United States
Links
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