Using the real-world story of our response to a recent weather-induced regional Azure outage, I will show you the Monitoring, Diagnostics, and Analytics tools and data we use to run Dynamics 365 Business Central (and all other Azure services).

From the initial monitoring alerts through to the final post mortem analysis, I will take you through the incident and the entire data lifecycle to reveal how we maintain control and perspective on the service and the KPIs we use to drive data-driven decision making, even when lightning strikes!

Think of this session as a factory floor tour inside incident management of Azure.