Who is your user? Maybe it’s someone who wants to buy a shirt online. Perhaps it’s a store associate stocking shelves or a nurse taking care of patients. These are common types of users that’s easy to conceive of & care about their needs.

What if there’s another user in the software lifecycle process you’ve never considered before? You and the other engineers you work with are also “users” as authors of the codebase you maintain & extend, the systems you use to verify & deliver that code, as well as the methods you have of recording & sharing organizational knowledge.

In this session, you will learn how to consider the engineering experience of building software & how you can improve your daily work through tooling, processes, & communication infrastructure. You will walk away with lessons learned that you can apply with your teams and organizations to work happier, smarter & more sustainably.