Session
Agentic CX Unlocked: A Deep Dive into Agents in Dynamics 365 Sales
Learn how Agents in Dynamics 365 convert seller busywork into outcomes. See Sales Qualification Agent accelerate lead triage, Sales Research Agent surface data‑backed recommendations, and Sales Close Agent empower sellers to focus on high-value opportunities, proactively identify and mitigate pipeline risks. Expect practical demos, architecture callouts, and guidance on guardrails and human‑in‑the‑loop patterns so you can turn seller time into customer impact.
Kumari Priyanka Wadiar
Senior AI Business Solution Engineer, Microsoft Corporation
Dallas, Texas, United States
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