How can we create experiences that truly empower users? This session explores Contratos en Ley, a platform designed to make government financial data in Puerto Rico transparent and accessible. We will discuss how UX principles, service design, and usability strategies help bridge the gap between open data and public engagement. Learn how human-centered design and accessibility-first approaches can transform raw government data into actionable insights, helping citizens understand how public funds impact their daily lives. The session will also cover UX research methods for civic tech, information transparency, and optimization techniques for engagement and conversion.