Session

AI at the Heart of Healthcare: Transforming Engagement, Operations, and Care

Healthcare providers face increasing pressure to deliver exceptional patient experiences while managing rising operational complexity. AI-powered digital assistants are emerging as a game-changing solution, enabling practices to streamline workflows, reduce administrative burdens, and focus more on patient care.

In this session, Lee Dickson - co-founder of Raia AI and host of The AI Guys podcast (480k+ subscribers on YouTube) shares real-world examples of how their current healthcare and patient service providers are adopting AI solutions to improve care delivery. Attendees will learn how customizable AI agents can:

- Automate scheduling, intake, and billing processes
- Enhance patient engagement with personalized, conversational support
- Support medical staff with faster access to information and documentation
- Drive measurable cost savings while increasing patient satisfaction

Through case studies and best practices, this session will demonstrate how providers can confidently adopt AI to transform both front-office operations and clinical workflows. Attendees will leave with practical insights to begin building their own AI adoption roadmap - positioning their organizations to thrive in a rapidly evolving healthcare landscape.

Lee Dickson

Director of Sales and Operations at raia AI

Bradenton, Florida, United States

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