This fun-packed and highly rated workshop provides tools for leaders to remedy the problem of workers feeling disengaged and undervalued. Through active engagement in multiple scenarios drawn directly from the software development industry, participants recognize where their behaviors offend others or cause others to put up defenses. With practice, participants become significantly better at communicating in ways that lead to useful outcomes. Participants in this workshop from 10 years ago have advanced their careers significantly. 70% are now in the C-Suite, 20% have advanced up the career ladder to Director level, and 10% are now successful entrepreneurs.