Session

What Talking to AI Taught Me About Talking to Humans

Over the past few years, many of us have spent an unusual amount of time in conversation with machines.

We prompt them. Clarify intent. Add context. Correct misunderstandings. Iterate until the response improves.

And somewhere along the way, something interesting happens.
You start noticing how different these conversations are from the way humans often communicate with each other.

AI conversations reward clarity. They surface ambiguity instantly. They encourage iteration through feedback. They respond without ego or judgment. And they force us to be explicit about what we actually mean.

These patterns reveal something deeper: many of the habits that make AI interactions effective are the same habits that make human collaboration work.

In this talk, we explore the unexpected communication lessons that emerge from working closely with AI systems. Not just prompt engineering, but broader conversational dynamics like clarity of intent, structured thinking, iterative feedback, and shared understanding.

Through real examples from building and working with AI systems, we’ll look at how these patterns can improve conversations with teammates, stakeholders, and cross-functional partners.

Turns out the most surprising thing about talking to AI isn’t what the machine learns. It’s what we learn about ourselves.

Liji Thomas

Gen AI Manager- HRBlock, MVP (AI)

Kansas City, Missouri, United States

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