Ever had a job that had either no documentation on the technical operations of your job or had documentation that was so out of date or so poorly written you may as well have been given nothing? In this session we'll discuss:
- how this problem effects everything from training to business continuity
- how to write, maintain, and organize good technical documentation
- establishing and enforcing standards and conventions

We'll answer questions like:
- what is technical documentation?
- how do I know when the documentation is good enough?
- how can I write accessible and inclusive documentation?
- how do I get organizational buy-in?