These sessions are offered at no cost to any business that has a reach to invite many people to the session. Organizations, non-profits, legal associations are all welcome to host a session.

Presented as 20 min "Lunch and Learn" type events, these are a great way to get folks to sign up and attend and learn from you hosting the event.

Session 1 — Running Microsoft 365: Ownership, Users & Access (This is important if you set up your own Microsoft 365 account)

Topics

Global Administration (what it actually means)
Break Glass Account (why every business must have one)
How to Add Users properly (Mailbox vs Shared Mailbox vs Alias)
License Verification / Overpaying
Microsoft Support vs Vendor (who really controls your tenant)
Importance of MFA and how to test if you have it set up

Session 2 — Security & Email Protection
Identity Security

Check Entra for logins
Azure/Entra security review
Recognizing suspicious sign-ins
Email & Domain Protection

Basic DNS issues for email delivery
DKIM records
Quarantine (what it is vs spam folder)
Restricted accounts

Session 3 — When Things Go Wrong (Breach, Recovery & Business Risk)
Active Breach Response

What hackers do inside your account
How to kick them out
Using Entra login logs to investigate
Locking down accounts
Business Continuity

No Backup (what Microsoft actually does vs what owners assume)
Why deleted email is often unrecoverable after a point
Vendor vs Microsoft during an incident
Ongoing Protection Plan

Scheduled Entra security reviews
License reviews