When we encourage, expect and recognize social and collaborative behavior enabled through Yammer communities we build trust; develop, model and embed new ways of working; foster a culture of agility and innovation; invigorate a knowledge culture; and provide exceptional client service. Internal social collaboration is built on the genuine engagement and interaction one has with peers. That engagement draws on transparency, open dialogue and insightful communication to generate value to the person and the organization.

Come learn more about how to apply purpose, community management principles and metrics that are generating tangible business value demonstrating how colleagues work more effectively together. You can use this to deliver exceptional client service and develop a culture of helpfulness where each of us is more engaged and more connected to each other and the work we do every day.