Session
5 Steps to Having a Difficult Conversation
How do we resolve disparity in the workplace and have productive conversations? How do we correct our approach and stop alienating each other? We seek open and productive dialog involving often competing viewpoints, yet sensitive topics are met with kid gloves when they require compassion and balance. We must replace the apathy of tolerance with the empathy of understanding. We need to learn how to navigate difficult conversations, avoid their divisive triggers, and restore collaboration and unity. Attend this session to better understand the multi-facets of highly effective communication. Learn the 5 steps to having a difficult conversation and how these conversations can help you manage and work within diverse teams. We will also discuss how to incorporate unity, collaboration, and mentorship into your work.
This talk was done at Pink17 IT Conference and at Music City Code
Christina Aldan
Consultant at Arana Software
Las Vegas, Nevada, United States
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