Attendees learn a practical, repeatable method for deciding when a workflow deserves an autonomous agent, when it should remain a traditional automation, and how to break down a process into agent‑ready components.
Automation follows fixed rules and executes predefined steps. It does not reason or adapt. Use it for repetitive, predictable, rule‑based tasks.
Agents interpret goals, reason through ambiguity, make decisions, and take multi‑step actions. They adapt to context and handle tasks that require judgment or conversation.
Automation follows instructions; agents figure out the path to the goal.