Session

Too Much time on Emails … So –> Virtual Agent on It

Emails processing has become the average day to day for entire Departments, so how Powerful will it make your teams after you discover how to Power Automate it.
From standardizing Email communication structures with Virtual Agents, to classifying them with AI Builder, to moving them according to Process Workflows across distinct email boxes, but also taking actions (i.e. updating Metrics, Controls & sharing reports) when needed, to finally also organize them in folders for easy access & audit.

This Session shares some Details on how Virtual Agents can be setup to: promote Email Communication Standardization, by challenge both unstructured requests or mixed up topics, then triaging & Prioritizing Emails but also providing simple proactive feedback & Follow-ups, all while improving Email Classification or activating any flow for Deliverables.

Luis Quental

Solutions Architect, Hub4Services

Zürich, Switzerland

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