Session

Two Audiences, One Classroom: Mastering Hybrid Training Dynamics

As Microsoft Certified Trainers, we’re increasingly expected to deliver training that is flexible, inclusive, and effective—no matter where learners are located. Hybrid training, where some participants attend in person while others join remotely, can either be a powerful opportunity or a logistical challenge. This session demystifies hybrid delivery and equips MCTs with practical, repeatable techniques to ensure both audiences stay engaged, supported, and successful.

In this interactive session, we’ll explore best practices for classroom setup, technology optimization, facilitation strategies, engagement techniques, and managing the flow of communication across both groups. Participants will walk away with a hybrid-training checklist, real-world examples, and a confidence boost to deliver high-quality learning experiences that feel unified—even when learners aren’t in the same place.

Maddy Dahl

Training and Adoption Specialist, MVP & MCT l Modern Work at RSM

Minneapolis, Minnesota, United States

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