Session

AI That Decides: Closing the Data-to-Action Gap in Dynamics 365

Most organizations don’t suffer from a lack of data — they struggle to turn insights into consistent, repeatable business decisions.

In this session, we explore how manufacturers and distributors can operationalize AI across their Dynamics 365 landscape, transforming analytics into real actions such as reorder triggers, exception handling, and predictive maintenance workflows.

You’ll see practical AI patterns and architectural building blocks that connect Dynamics 365 with Microsoft Fabric and Azure AI to deliver:

-) Automated alerts and recommendations
-) Human-in-the-loop decision workflows
-) Actionable insights embedded directly into operational processes

Rather than focusing on hype or dashboards alone, this session emphasizes decisioning: how AI supports better, faster decisions while keeping humans in control.

We’ll also discuss how to measure impact through KPIs such as lead time reduction, OEE improvement, and forecast accuracy — helping teams move from experimentation to measurable ROI.

Ideal for solution architects, functional consultants, and leaders who want AI that actually changes how work gets done.

Marcelo Fernandes

Marcelo Fernandes — Director of Data & AI Strategy | Dynamics 365, Fabric & Copilot

São Paulo, Brazil

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