Accounts Payable automation in D365 F&O promises speed and efficiency, but most teams quickly learn that not everything is automated and that manual intervention is still required. Questions often come up around what can truly be automated using the out-of-the-box model versus when a custom or trained model is needed.
In practice, AP remains a mix of automation, exceptions, and human review. We will take a realistic look at AP automation in D365, including invoice capture and related capabilities. We’ll explore what reliably automates today, where processes commonly break down, and why certain invoices still require manual handling. Aka: the gap between automation expectations and operational reality.