It can all be so overwhelming. Generative AI, Large Language Models, RAG, Copilot. It seems it's the only thing going on in tech right now, but if you don't fully grasp some of the fundamentals of technology, it will lead to confusion, frustration, and loss of ROI. Join this fast paced, non-technical, interactive session (and bring your questions!) where attendees will learn from the daily conversations Mark has with clients about:

- Why does Copilot respond the way it does??
- What are the capabilities of LLM's and Copilot
- How are other companies leveraging LLM's and Copilot?
- Why is Copilot not a reporting tool!

I'm in conversations with clients (and Microsoft reps) every single day that lack basic understanding of what Generative AI and LLM are and what they can do. This leads to frustration and incorrect expectations about the technology. In this session I break down what's actually going on with these tools and help attendees understand what can and should NOT be done with a LLM / Copilot.