In this conference talk, I will delve beyond the surface-level familiarity of AI and ChatGPT to explore how these tools can truly revolutionize your operations and incident processes. While AI and ChatGPT have become commonplace, it is crucial to understand how they can be harnessed to enhance efficiency and productivity within your organization.

Throughout the session, I will discuss various innovative ideas and demonstrate practical solutions that leverage the combined power of Azure OpenAI and Slack. By integrating these technologies, you can unlock a wealth of benefits, ranging from streamlining workflows to improving communication and collaboration.

Join me as we explore real-world use cases, examine the potential pitfalls, and discover best practices for integrating AI tools into your operations and incident processes. Whether you are a technology enthusiast, an IT professional, or a decision-maker seeking to maximize the value of AI investments, this session will provide valuable insights and actionable strategies.