Whether you've been a DBA for a week, a year, or a decade, you've likely had that day where it felt like you were fighting multiple fires at the same time. That often makes you feel like you have no idea what you're doing - but you do. I've been both an on-call DBA and a consultant in my career so I've seen how to handle firestorms like this correctly - and how to set fire to everything by handling them wrong. Join me for an hour where I share some technical tips, some horror stories, and some success stories. Hopefully you will walk away with some tips to improve your incident response while improving your sanity during the storm as well!