Session

Building Bridges - Not Walls

“Building Bridges - Not Walls” is more than Just a fancy catch phrase. It’s a CULTURE. The journey to fully engage between DEV/OPS is not any easy task. But it begins with some easy to apply fundamentals. And— well, a little HOPE!

In my ongoing journey at Liberty University, I lead two teams representing Infrastructure (Kubernetes/Linux core) and Observability (SREs)- within IT Operations. We focus on developing supporting technologies, services and infrastructure and breaking down barriers between the two key groups - DEV & OPS. We work daily to improve relations, expand communications, and ensuring we are available.

Success isn’t easy. And it definitely takes time. Cultural and technical challenges present themselves on a daily basis. But how you approach each challenge, “building a bridge not a wall”, will result in the shifts necessary to become an effective cross team- “Dream Team” and propel your organization to new heights.

Matthew McGee

System Operations Manager, GenSys/Observability

Roanoke, Virginia, United States

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