Session

Psychological Safety and Remote Work

Over the last four years, the world has seen an unprecedented shift to remote and hybrid work environments. This poses questions for those who are interested in promoting psychological safety, because remote workers have fewer opportunities for spontaneous, casual conversation and more difficulty picking up non-verbal cues, and they are more likely to feel anxious and alone. For instance, 60% of workers in a recent survey said they're feeling less connected to their colleagues due to work from home.

With collaboration from Amy Edmondson and Mark Mortensen, this session presents original research on and explores the relationship of remote environments and psychological safety, including questions such as:
* What effect does an all-remote environment have on team members' psychological safety?
* Which factors, such as previous in-person relationships, impact safety in a remote environment, and how much?
* How might we design, support and lead teams and organizations to foster safety, given the likelihood of continued remote and hybrid environments?

Matthew Philip

Organizational Refactorer

St. Louis, Missouri, United States

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