Session

The Chaos Advantage: Why the Best Teams Fight, Experts Fail, and Direction is Overrated

We’ve been sold a lie: that the best teams run smoothly, that experts know best, and that having a clear direction is a prerequisite for success. In reality, the most innovative teams embrace conflict, expertise can be a trap, and uncertainty is often the best place to start. This talk dismantles conventional wisdom about teamwork, leadership, and change—revealing why friction, uncertainty, and disruption are the real forces behind meaningful progress.

Key Topics:
Why the Best Teams Fight (and Yours Should Too)
How to Handle Lack of Direction When It’s All You’ve Known
The 10th Man Rule: The Power of Questioning Everything
The Illusion of Expertise: When Knowing Too Much Becomes a Liability
The Rigidity Paradox: Why Those Who Preach Change Are the Least Likely to Adapt

Maya Gharzouzi

Expert Agile advisor - Agile Centre of Excellence

Montréal-Ouest, Canada

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