o Every day, the demands and workloads placed upon your shoulders is growing. This course will provide you with the necessary skills and processes to make a practical impact on your demand and work management capabilities with immediate usable results.
o If you are overwhelmed by the amount of work requests you get every week or even every day, and are challenged by juggling not only your workload, but the workload of your entire team or department, it is time to consider another approach. In this session, Demand and Work Management, you will learn the skills, approaches, tools and techniques to advance your essential demand and work management skills.
o When you’re finished with this course, you will have the skills and knowledge of demand and work management needed to implement proven techniques and processes to capture and manage demand from the executives to the end users and execute and deliver high quality work outcomes.