Session attendees will learn about decentralization benefits from panel experts (e.g., privacy, traceability, NFT/Verifiable Credential portability) and the role of conversational voice AI in the metaverse.

Using three typical business workflows (Logging on, Navigation, and Commerce) panelists will discuss similarities and differences between the current web2 environment and a web3 metaverse.

The panel will describe benefits and challenges of human voice (natural and synthetic) as a means of accomplishing three business workflows

The panel will also discuss what successful enterprises can do in the next five years to retain current members, enrich the customer journey, and attract new users.