An IT project is only as strong as the partner behind it—because you’re never better than the people you rely on. Yet this simple truth is often overlooked. IT service providers are frequently selected based on gut feeling, a slick sales pitch, or attractive daily rates. The consequences usually emerge much later—when budgets explode, deadlines slip, and stress levels soar.

This session explores what really matters when choosing an IT partner: How do you know if a provider truly fits your company, your team, and your project? What are the early warning signs? And which selection criteria help prevent costly mistakes?

Based on insights from the LinkedIn series “IT Projects with Service Providers”, this session dives into common real-world pitfalls: unclear roles, poor communication, blind trust, and the infamous ticket ping-pong. At the same time, you’ll learn practical strategies to build stronger, more resilient IT projects—through structured selection processes, clear expectations, and professional collaboration.

If you want your implementation to succeed, you must learn how to work with partners effectively—and choose them wisely. This session gives you the tools to do just that.