In this webinar, we’ll dive into the art of creating impactful FAQs using M365. Whether you’re a seasoned administrator or a curious team member, we’ll explore the following key areas:

→Centralized vs. Decentralized FAQ Management
Both provide pros and cons
→M365 Tools for Crafting FAQs
There are many apps depending on where your organization and users are at in their M365 journey, Word to Power Platform
→Enhancing User Experience
From monitoring usage to help search and collecting feedback directly from users, make sure FAQ's are used by your users.
→Driving Adoption Through Effective FAQs (10 minutes)
When users find quick answers, they’re more likely to embrace M365 tools.
→Live Demos
From Word to a custom Power Platform solution there are many ways to accomplish FAQ's in M365. We’ll highlight a few different methods for creating FAQs using M365 apps. Practical examples will illustrate the concepts discussed.
→Q&A and Interaction
Engage with fellow participants, share insights, and ask questions. Let’s learn together!

By the end of this session, you’ll be equipped with your choices for creating FAQs that enhance user experience, reduce repetitive inquiries, and drive M365 adoption across your organization or department.