I've been working with different agents for the past year as a creator and consultant. I have seen many times that people try to create agents only by adding new knowledge and basic topics but are unsatisfied with the outcome.

I want to help, so I've taught them about conversation and topic planning.

Here is my initial idea for the session content:

Imagine you've just created a Copilot Agent using Copilot Studio. You've set up the basic conversational flows and topics, but as you test it, you realize that the agent's responses aren't quite hitting the mark.

Then, this session is designed for you. Join and discover insights into the art of conversation planning using Copilot Studio.

This intermediate-level session will provide a comprehensive overview of how to design and implement practical conversational experiences with Copilot Agents. You will learn how to create human-centric interactions, develop efficient conversational flows, and utilize topic planning to enhance user engagement.

Additionally, the session will demonstrate how to fine-tune the agent's answering capabilities through prompt modification, providing detailed descriptions and instructions. Through practical examples and interactive discussions, attendees will uncover strategies to optimize the performance of their Copilot Agents and ensure ethical AI usage.

Key Outcomes:

• Understand the principles of conversation planning and how
to apply them in Copilot Studio.

• Learn how to design and implement topic planning to
improve user interactions.

• Discover best practices for creating human-centric conversational experiences.

• Gain practical insights into optimizing the performance of Copilot Agents.

• Explore strategies for ensuring ethical and compliant AI usage.

• Learn how to fine-tune Copilot Agents' answering capabilities through prompt modification.