Session

Creating Automated Workflows with Azure Communication Services and Power Automate

In this session, we will explore how to use Azure Communication Services and Power Automate to create automated workflows for your business processes. We will look at how to leverage the capabilities of Azure Communication Services such as voice, SMS, and chat to trigger actions in Power Automate, allowing you to automate tasks such as sending notifications, creating tickets, and updating records in your CRM.

We'll also cover best practices for integrating Azure Communication Services with Power Automate and how to use Power Automate's visual workflow designer to create custom workflows that integrate with your existing systems. Attendees will learn how to use Azure Communication Services to add new functionality to their existing automation workflows and improve their productivity.

Attendees should have a basic understanding of Azure, Power Automate, and programming concepts. If you're looking to improve your business process automation, this session is for you!

Milan Kaur

AI - powered communications | Product Manager, Microsoft

Seattle, Washington, United States

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