Everyone wants to answer the questions: How can Copilot add value to my org? How do I prove the ROI of Copilot? To answer these questions, we need to look first at your business objectives, the areas you want to deploy Copilot to (who will be your users), and the data you have or are willing to get. Many organizations want to demonstrate ROI at an individual level without a clear line of sight to what good looks like for that role - with or without Copilot - or KPI data to track. In this session, we will explore different ways to define "value" of Copilot (financial,
experiential, and otherwise), various approaches to measuring value from surveys to A/B testing, and how to make sure we are achieving value through true, sustainable adoption.